We are proud to announce that our Service and Parts teams have been awarded the Kverneland Spare Parts Excellence Award and Service Excellence Award for 2022 at the Kverneland Out of Season Conference earlier this week.
The Service Excellence Award for 2022 was awarded to the TNS Attleborough branch. The award was based on various criteria, including their efforts to ensure that service inspections were carried out within timescales, reporting issues in a professional manner, offering assistance and training with ISOBUS technology, and making good use of online tools such as Quest, Topservice, and the Simulator. The TNS team’s proactive approach with pre-season inspections also helped to minimize in-season issues with spreaders and precision drills.
Andrew Balls, Technician, and Adrian Brown, Aftersales Director, accepted the award on behalf of the TNS Attleborough Service team.
Left to right. Andrew Balls TNS Technician, Simon Wills KV Product Support Engineer,
Ged Baldwin KV Warranty Manager and Adrian Brown TNS Aftersales Director.
In addition, the Spare Parts Excellence Award for 2022 was awarded to the TNS group. Kevin Waddingham, Kverneland Parts Manager, presented the award based on several criteria, including increased sales of Kverneland genuine parts, a proactive approach and excellent communication with customers using a multi-channel approach. Ant Barrow, TNS Group Parts Manager, proudly accepted the award.
Left to right. Ant Barrow TNS Group Parts Manager and Kevin Waddingham KV Parts Manager
“We are honoured to receive these awards from Kverneland,” said Adrian Brown, Aftersales Director at TNS. “Our team is committed to providing excellent service and quality spare parts to our customers. This recognition is a testament to their hard work and dedication.”